It would be a great deal if they would actually send you your order
Almost a month ago I took advantage of Discountanimedvd.com's manga sale (as I often do because it's cheap new manga even with sales tax and shipping compared to retail book stores). One of the books was a pre-order and would be in stock at the end of the month. So I waited a couple weeks, and then waited some more since the arrival was delayed. After more waiting, I gave up (Amazon was already selling USED copies of this book) and purchased the book at Borders since they send me coupons via email - and asked DADvd to exchange the book with another title. The replacement was back-ordered but it was added on anyway - and because DADvd won't ship partial orders - my whole order was delayed again.
I emailed DADvd again to find out when they would be in... and their automated response was : "we don't know, you can exchange it or get a refund. It MIGHT come in within two weeks..." so I asked them to change it, and yeap more back--order problems.
What's a pain in the @$$ is that they know I want to replace a back-order item for one that is in stock, but if the replacement is out of stock - they'll just add it on. So I had to fill out another ticket to get it off so I could find a replacement and get my order. Another backorder. Another ticket filed. Another backorder.... and again... and again. I was about to give up and demand a refund, but another sale came around and so I was able to get more for my money and hey what do you know, the replacements were in stock ... until I saw that they removed the books I originally purchased (and PAID for) that have been in stock the entire time from my order without my consent. Ummm WTF?!
I emailed DADvd again to find out when they would be in... and their automated response was : "we don't know, you can exchange it or get a refund. It MIGHT come in within two weeks..." so I asked them to change it, and yeap more back--order problems.
What's a pain in the @$$ is that they know I want to replace a back-order item for one that is in stock, but if the replacement is out of stock - they'll just add it on. So I had to fill out another ticket to get it off so I could find a replacement and get my order. Another backorder. Another ticket filed. Another backorder.... and again... and again. I was about to give up and demand a refund, but another sale came around and so I was able to get more for my money and hey what do you know, the replacements were in stock ... until I saw that they removed the books I originally purchased (and PAID for) that have been in stock the entire time from my order without my consent. Ummm WTF?!
(Anonymous)
Yup I do search for me under kane400@mts.net